• Oversee the development and integration of tournament management platforms, registration systems, CRM, and digital engagement tools.
• Assess and implement cybersecurity measures and data privacy compliance for global users.
• Select and manage IT vendors; direct technical troubleshooting during event peak periods.
• Develop processes for live scoring, streaming, and content distribution.
• Ensure full technical readiness for large-scale, multi-region operations.
• Continuously evaluate new tech solutions to create a seamless participant experience.

General Description: Leads the technology strategy, infrastructure, and IT solutions that power EPIC’s events and participant experience.

Within 30 Days

• Review all current technology platforms, infrastructure, and partners.
• Assess cybersecurity and data privacy protocols.
• Meet stakeholders across operations, marketing, and finance.

Within 60 Days

• Identify gaps and lead vendor negotiations for new solutions.
• Oversee implementation of key updates to registration and tournament management systems.
• Establish data integrity and privacy monitoring routines.

Within 90 Days

• Integrate live scoring and streaming technologies at major events.
• Launch IT roadmap for scalability and innovation.
• Deliver first IT performance report and recommendations.

Competencies

• Technology Assessment and Strategy
• Cybersecurity & Data Privacy
• Vendor Management
• Systems Integration
• Advanced Troubleshooting