• Develop operational systems from registration through to post-event reporting across all event tiers (qualifiers, world championship).
• Manage all logistics: booking venues, equipment shipping, travel, accommodation, and event setup/teardown.
• Create and enforce budgets; report on expenditures and variance.
• Establish relationships with vendors, agencies, and local authorities.
• Lead and train event delivery teams and oversee volunteer programs.
• Handle onsite problem-solving and contingency planning.
• Implement sustainability, safety, and player experience protocols.

General Description: Oversees all EPIC event operations, ensuring flawless delivery and participant satisfaction.

Within 30 Days

• Familiarize with all event SOPs, budgets, vendors, and staff.
• Observe live event planning and shadow operational processes.
• Audit inventories, contracts, and risk management materials.

Within 60 Days

• Own day-to-day operational planning for local and global events.
• Streamline communication among venues, vendors, and staff.
• Identify process improvements and budget efficiencies.

Within 90 Days

• Lead deployment of at least one EPIC event from planning through full execution.
• Launch refresher training for operations teams.
• Set KPIs for scalability, quality, and safety; deliver first comprehensive after-action report.

Competencies

• End-to-End Event Logistics
• Budget & Resource Management
• Vendor & Stakeholder Relations
• Process Optimization
• Team Leadership