Careers
Stakeholder Relationship Manager
Singapore
| Full Time |
Sales
Job Description
- Act as main point of contact for all assigned major stakeholder partners.
- Manage contract deliverablesโfrom branding placement to VIP hospitality and digital activations.
- Coordinate with internal teams on branding, digital inclusion, and onsite activation.
- Provide sponsors with regular performance and ROI reports.
- Gather postevent feedback, success stories, and areas for improvement.
- Support sponsor retention and upsell opportunities for future events.
First 30 Days: Immersion & Foundations
- Learn the EPIC culture, organizational structure, and key event strategies for the EPIC Pickleball World Championship and related properties
- Meet all assigned major stakeholders and sponsors through one on one introductions; document current deliverables, challenges, and relationship history
- Develop a detailed understanding of sponsor contracts, especially requirements for branding placement, VIP activations, and digital campaigns
- Shadow ongoing projects (branding, digital, hospitality) to learn internal workflows and identify quick wins
- Set up performance tracking systems and KPIs for sponsor deliverables and feedback (e.g., activation metrics, sponsor satisfaction surveys)
31โ60 Days: Relationship Activation & Execution
- Coordinate the delivery of inflight contractual commitments with internal teams (e.g., ensuring correct branding placement, prepping for hospitality, digital activations)
- Provide regular, data driven reports to sponsors on ROI, metrics, and engagement; introduce new reporting formats or tools if needed
- Collect initial post event and activation feedback from sponsors and internal stakeholders; record success stories and areas to improve
- Deepen sponsor relationships by identifying upsell or cross promotion opportunities for future EPIC events
- Present recommendations for process or workflow improvements to improve stakeholder satisfaction and contract execution (e.g., scheduling, communications workaround)
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61โ90 Days: Optimization & Strategic Growth
- Implement improvements based on the first two monthsโ feedback, streamlining processes and hitting any outstanding deliverables
- Proactively plan for future events, working with sponsors on renewals, upsells, and custom activations to drive long term value
- Showcase measurable results (ROI, retention rates, NPS from sponsors) to leadership and stakeholdersโuse these metrics to drive engagement and process buyin
- Document best practices, create handoff materials, and contribute to organizational knowledge around sponsor relationship management for EPICโs broader event portfolio
- Initiate year ahead planning sessions with major sponsors and internal teams to ensure continuous alignment and partnerships